Terms & Conditions
Last Updated: January 2026
Welcome to SouqElite, your destination for premium perfumes, home fragrances, and personal care products. By accessing or using our website www.souqelite.shop or making a purchase, you agree to comply with these Terms & Conditions. Please read them carefully.
Use of Website
You agree to use the website responsibly and not for fraudulent or unlawful purposes. All content on this website—including text, images, product descriptions, logos, and designs—is the property of SouqElite and may not be reproduced or used without prior permission. You may view, download, or print content solely for personal, non-commercial use.
Copyright & Intellectual Property
Unauthorized commercial use, reproduction, or distribution of our content is strictly prohibited and may result in legal action. SouqElite trademarks, logos, and other intellectual property may not be used without written consent.
Products & Availability
We strive to provide accurate product information, descriptions, and pricing. Product availability may vary by region and is subject to change without prior notice. SouqElite reserves the right to modify, discontinue, or update products at any time.
Orders & Payments
By placing an order, you agree to provide accurate and complete billing, shipping, and contact information. Payments must be completed through approved methods displayed at checkout. Orders are subject to confirmation and may be canceled if fraudulent, incomplete, or otherwise invalid.
Shipping & Delivery
Delivery times and costs depend on your location within the UAE. Tracking details will be provided once your order is dispatched. SouqElite is not responsible for delays caused by couriers, customs, or unforeseen events.
Returns & Refunds
Returns are accepted according to our Returns & Refund Policy. Products must be unused, unopened, and in original packaging unless defective. Refunds are issued to the original payment method within 7–14 business days after verification.
Limitation of Liability
SouqElite is not liable for indirect, incidental, or consequential damages arising from the use of the website or products. Our total liability shall not exceed the purchase price of the relevant product. Nothing in these terms excludes liability where prohibited under UAE law.
Governing Law
These Terms and all transactions are governed by the laws of the United Arab Emirates. Any disputes will fall under the exclusive jurisdiction of the Dubai Courts.
Promotional Offers & Gift Coupons
Promotions and discounts cannot be combined unless explicitly stated. Gift coupons are valid on qualifying orders only, subject to expiry, and cannot be combined with other offers.
Contact Us
For inquiries about orders, promotions, or policies, please contact us at:
Email : hello.souqelite@gmail.com
Phone : +971 521676005
Our team is committed to providing a seamless, luxurious shopping experience.
Updates to Terms
SouqElite reserves the right to update or modify these Terms at any time. Changes take effect immediately upon posting. Customers are responsible for reviewing the Terms periodically.
